Assistant Centre Manager

2 months ago

Botley, United Kingdom Oxford Innovation Space Full time
Job Description

Oxford Innovation Space is seeking an experienced Assistant Centre Manager to join our team at our Oxford centre. The successful candidate will play a key role in enhancing the operational performance, customer experience, and financial performance of the centre.

Main Responsibilities
  • Operational Excellence
    • Assist in setting, monitoring, and developing standards for the building's presentation, including cleanliness, health and safety, and security.
    • Maintain and deliver the Planned Preventative Maintenance (PPM) schedule in a timely manner.
    • Assist in procurement and management of contractors, suppliers, and consumables.
    • Implement agreed standard operating procedures and monitor criteria with the centre team.
    • Maintain centre asset register and contract database.
  • Financial Management
    • Support the Centre Director/Manager with financial management information, including invoicing customers and debt management.
    • Assist in budget planning and monitoring of expenditure and cost.
    • Assist in financial reporting and demonstrate an understanding of profit and loss.
  • Sales and Marketing
    • Support the Centre Director/Manager in promoting available space in the centre on pre-agreed commercial terms.
    • Assist in generating revenue from various products available in the centre.
    • Contribute to identifying additional revenue-creating opportunities.
Requirements
  • Experience in the operational running of an asset of the size, character, and quality of the relevant centre.
  • Previous experience in a letting office environment preferred.
  • Clearly identifiable management skills to manage a team within a service environment, ensuring overall performance is maximised.
  • Evidence of negotiation skills within previous roles.
  • Personal competencies: attention to detail, excellent administrative and organisational skills, good communication skills, tactful and persuasive, highly self-motivated and proactive, client and customer services focussed, ability to work under pressure and multitask, motivate, lead, and delegate tasks to team.
What's in it for you?
  • Salary of up to £30,000 per annum, depending on experience.
  • 25 days' holiday plus Bank Holidays.
  • Flexible benefits package comprising contributory pension, ability to increase or decrease amount of annual leave, ability to increase or decrease amount of life assurance cover, private medical and dental insurance, health screening, bicycle purchase, charitable giving.

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