Project Coordinator
4 weeks ago
At Bytes Software Services, we're committed to delivering exceptional IT solutions and services to our clients. As a Project Specialist, you'll play a critical role in ensuring the success of our SJP Daas project.
Key Responsibilities:
- Perform monthly reconciliations of CSP and service fees to ensure accuracy and compliance.
- Investigate and rectify any billing discrepancies promptly to maintain a high level of customer satisfaction.
- Collaborate with internal teams to ensure correct and timely billing, and maintain a systematic tracker for partner onboarding and service-related data.
- Develop and implement procedures to ensure efficient execution of tasks within time scales.
- Prepare and report on all aspects of SJP returns requests to ensure seamless communication with stakeholders.
Core Competencies:
- Proficiency in Microsoft Office Suite, with a strong focus on Excel and Word.
- Excellent communication and interpersonal skills to effectively collaborate with internal teams.
- Attention to detail and organizational skills to maintain accurate records and meet deadlines.
- Problem-solving skills to identify and resolve billing discrepancies and other project-related issues.
Qualifications and Experience:
- A-C GCSE Mathematics and English are essential for this role.
- At least 1 year of experience in a similar role is required, with a strong understanding of billing and reconciliation processes.
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