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Corporate Receptionist

2 months ago

London, Greater London, United Kingdom Mitie Full time
Job Title: Corporate Receptionist

Join Mitie, the UK's leading facilities management and professional services company, as a Corporate Receptionist and be part of a dynamic team that delivers exceptional customer service every day.

Job Summary:

We are seeking a highly organized and customer-focused individual to provide exceptional reception services to our clients, guests, and employees. As a Corporate Receptionist, you will be the first point of contact for our organization, ensuring a positive and professional impression of our company.

Main Responsibilities:
  • Provide exceptional customer service to clients, guests, and employees, anticipating and addressing their needs proactively.
  • Manage the reception area, ensuring cleanliness and organization, and maintain high levels of security awareness.
  • Answer and direct incoming calls, verify visitor credentials, and issue visitor badges as necessary.
  • Monitor and control access to the premises, following established security protocols.
  • Collaborate with other receptionists, WPM team, Security Team, FM Team, and administrative staff to ensure smooth operations across the organization.
Requirements:
  • 2 years' previous customer service experience within a reception, switchboard, or room booking environment.
  • Strong communication skills (both written and verbal).
  • Ability to interact confidently with all levels of the business and guests.
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Ability to maintain composure and professionalism in fast-paced or challenging situations.
What We Offer:

As a Corporate Receptionist at Mitie, you will have access to a range of benefits, including a virtual GP, financial wellbeing assistance, and a flexible lifestyle benefits platform. You will also have the opportunity to progress your career and develop your skills through our diverse training and development avenues.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application to join our team at Mitie.