Catering Operations Manager

3 days ago

Newquay, United Kingdom GLL Full time
About the Role

We are seeking a highly skilled and experienced Catering Supervisor to join our team at Newquay Leisure World - Trampoline Park. As a Catering Supervisor, you will play a key role in supporting the café team to achieve its full potential, ensuring consistency and delivering creative food ideas for audiences and events.

Key Responsibilities
  • Manage a team of catering assistants to ensure seamless service delivery
  • Place food orders and maintain stock levels to meet customer demand
  • Conduct regular stock takes to ensure accuracy and efficiency
  • Cater for children's parties and events, providing exceptional customer service
  • Be a friendly and welcoming face to visitors and customers at the facility
  • Prepare, serve, and deliver fresh food and drinks to the highest standards
  • Participate in the production and service standards of the café, ensuring high standards of health, safety, hygiene, and cleanliness
  • Ensure compliance with food safety laws and maintain a safe working environment
  • Comply with GLL and Hub policies, procedures, and guidelines
  • Contribute to the development of café services, including menu planning and customer feedback
  • Assist in setting up rooms for functions and events, ensuring a seamless experience for customers
  • Handle cash and card payments, maintaining accurate records and adhering to financial procedures
Requirements
  • Work collaboratively as part of the team to ensure the smooth operation of the facility
  • Provide exceptional customer care and possess excellent multi-tasking skills
  • Prior experience in the food industry is desirable, with a strong understanding of food safety and hygiene practices
  • Hold a current Level 2 Food Hygiene and Safety certification (desirable)
  • Follow all normal and emergency operating procedures, as well as relevant product manuals
  • Participate in and engage with centre-based training and ongoing assessment to ensure performance excellence
About GLL

As a charitable social enterprise owned by its staff, GLL offers a range of benefits to its employees, including:

  • A values-driven organization that prioritizes employee well-being and development
  • Learning and development opportunities to support career growth and progression
  • Good pension schemes and competitive rates of pay
  • Discounted gym membership for employees and their partners
  • Opportunities to join the GLL Society and contribute to the organization's decision-making process
  • Exclusive discounts on villas in Portugal and ski chalets in Bulgaria
  • Health assurance and access to a range of health and wellbeing initiatives
  • Discounts across thousands of retailers through GLL Extras
  • 25% off Red Letter Days and Buy a Gift
  • 20% off GLL spa experience treatments and associated products
  • Ride to work scheme and free eye tests with discounted glasses

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