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Catering Operations Manager

2 months ago

Newquay, United Kingdom GLL Full time
About the Role

We are seeking a highly skilled and experienced Catering Supervisor to join our team at Newquay Leisure World - Trampoline Park. As a Catering Supervisor, you will play a key role in supporting the café team to achieve its full potential, ensuring consistency and delivering creative food ideas for audiences and events.

Key Responsibilities
  • Manage a team of catering assistants to ensure smooth operation of the café
  • Place food orders and maintain stock levels
  • Conduct regular stock takes and maintain accurate records
  • Cater for children's parties and events
  • Provide excellent customer service and be a friendly and welcoming face to visitors and customers
  • Prepare, serve, and deliver fresh food and drinks
  • Participate in the production and service standards of the café, ensuring high standards of health, safety, hygiene, and cleanliness
  • Ensure compliance with food safety laws and maintain accurate records
  • Comply with GLL and Hub policies
  • Contribute to the development of café services and assist in setting up rooms for functions and events
  • Undertake cash handling and card payments
  • Attend meetings and training sessions and be part of the facility team
Requirements
  • Work as part of the team to ensure the smooth operation of the facility
  • Provide excellent customer care and have good multi-tasking skills
  • Prior experience in the food industry (desirable)
  • Up-to-date Level 2 food hygiene and safety certification (desirable)
  • Follow all normal and emergency operating procedures and adhere to relevant product manuals
  • Participate in and engage in training through centre-based training and ongoing assessment
About GLL

As a charitable social enterprise owned by its staff, GLL offers a range of benefits to its employees, including:

  • A values-driven organisation
  • Learning and development opportunities to support career development
  • Good pension schemes
  • Discounted gym membership for employees and their partners
  • Industry-leading rates of pay
  • Opportunity to join the GLL Society and have a say in how we are run, plus associated social events
  • Exclusive discounts on villas in Portugal and ski chalets in Bulgaria
  • Health assurance
  • Career pathways and professional development
  • Discounts across thousands of retailers (GLL Extras)
  • 25% off Red Letter Days
  • 25% off Buy a Gift
  • 20% off GLL spa experience treatments and associated products
  • Ride to work scheme
  • Free eye tests and discounted glasses