Client Service Representative
1 month ago
We are seeking a highly skilled and experienced Client Administrator to join our team at TQR Consultancy Ltd. As a Client Administrator, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:- Provide a welcoming and positive response to clients via phone, email, or online.
- Make an initial assessment of client needs and book appointments with colleagues in other departments as necessary.
- Accurately record client data in relevant databases.
- Meet agreed performance indicators and priorities, including call targets.
- Follow up and monitor outcomes, providing first-line support to incoming calls.
- Excellent telephone and online customer service skills.
- Confidence on the phones and ability to hit the ground running.
- Availability to start immediately.
- Willingness to undertake training and staff development.
- Positive, motivated, and enjoy talking to people over the phone.
If you have the relevant experience and skills, please submit an up-to-date CV using the 'apply' button. For an informal chat about this position, please contact Laura Meadows at TQR Consultancy Ltd.
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Client Service Representative
4 weeks ago
Plymouth, Plymouth, United Kingdom TQR Consultancy Ltd Full timeWe are seeking a skilled Client Service Representative to provide exceptional customer service and support to individuals contacting our organization by phone, email, or online. The ideal candidate will have a strong telephone manner, basic IT skills, and the ability to accurately record company data.Key Responsibilities:Make initial assessments of customer...
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Client Service Representative
4 weeks ago
Plymouth, Plymouth, United Kingdom TQR Consultancy Ltd Full timeJob Title: Client AdministratorWe are seeking a highly skilled and experienced Client Administrator to join our team at TQR Consultancy Ltd. As a Client Administrator, you will be responsible for providing exceptional customer service to our clients, handling phone calls, emails, and online inquiries with professionalism and poise.Key Responsibilities:Assess...
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Client Service Representative
4 weeks ago
Plymouth, Plymouth, United Kingdom TQR Consultancy Ltd Full timeJob Title: Client AdministratorWe are seeking a highly skilled and experienced Client Administrator to join our team at TQR Consultancy Ltd. As a Client Administrator, you will be responsible for providing exceptional customer service to our clients, handling phone calls, emails, and online inquiries with professionalism and poise.Key Responsibilities:Assess...
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Client Service Representative
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Plymouth, Plymouth, United Kingdom TQR Consultancy Ltd Full timeJob Title: Client AdministratorWe are seeking a highly skilled and motivated Client Administrator to join our team at TQR Consultancy Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via phone, email, and online platforms.Key Responsibilities:Provide a welcoming and positive response...
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