Customer Service Representative

4 weeks ago


Plymouth, Plymouth, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
  • Opportunities for career progression and development, helping you to achieve your career goals.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A willingness to learn and develop new skills, with a flexible and adaptable approach to work.


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