Referrals Manager

5 hours ago


London, Greater London, United Kingdom Knight Frank Full time
Job Title: Referrals Manager

Knight Frank is seeking a highly motivated and experienced Referrals Manager to join our ConneXions department. As a key member of our team, you will play a crucial role in developing and implementing strategies to drive referrals and business growth across our Commercial and Residential sectors.

Key Responsibilities:
  • Develop and execute a comprehensive referrals strategy to drive business growth and increase client engagement.
  • Collaborate with internal stakeholders to identify opportunities for referrals and develop targeted campaigns to drive results.
  • Manage and maintain accurate records of referrals, including tracking progress and identifying areas for improvement.
  • Provide regular updates and insights to senior management and key stakeholders on referrals performance and progress.
  • Work closely with the Pitch Team and Client Care Team to identify opportunities for additional services and revenue streams.
  • Support the development and implementation of training programs to enhance referrals skills and knowledge across the business.
  • Manage and coordinate the ConneXions digital Cross Selling Tool kit, ensuring it is up-to-date and effective in driving referrals.
  • Develop and maintain relationships with key stakeholders across the business to ensure seamless communication and collaboration.
Requirements:
  • Proven track record of driving referrals and business growth in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop targeted solutions.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
  • Highly organized and able to manage multiple priorities and deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a leading property consultancy and be part of a dynamic and innovative team.
  • Professional development and training opportunities to enhance your skills and knowledge.
  • A collaborative and supportive work environment.

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