Insurance Reconciliation Specialist

2 weeks ago


London, Greater London, United Kingdom The Ardonagh Group Full time
Opportunity to Excel in Query Resolution

We are seeking a skilled Insurance Reconciliation Specialist to join our remote team. As a key member of our Query Resolution team, you will be responsible for resolving Insurer Reconciliation Queries, ensuring timely and accurate settlements. Your expertise in Microsoft Excel, including lookups and pivots, will be essential in analyzing and resolving queries efficiently.

Key Responsibilities:
  • Resolve Insurer Reconciliation Queries, taking them through to settlement or preparing for settlement.
  • Triage ad-hoc requests from insurers, ensuring the Query Management team is engaged in prioritizing queries in line with agreed deadlines and expectations.
  • Investigate root causes for queries to improve processes and prevent future queries.
  • Support root cause analysis and process improvement initiatives.
What We Offer:
  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
  • Pension scheme for when you're ready to retire.
  • 24-hour Employee Assistance support for your physical and mental wellbeing.
  • Corporate perks, including discounted gym memberships, cinema tickets, shopping, and more.
  • One day paid volunteering to give back to our communities.
  • Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community.
  • The Spotlight Awards, celebrating the best of the Ardonagh Group and our talented employees.

We offer genuine potential for both personal and professional development. If you're a motivated and detail-oriented individual with a passion for query resolution, we encourage you to apply. Ardonagh Group is an equal opportunities employer, committed to diversity, equity, and inclusion. We may close a vacancy prior to the publish end date if we receive the required quality or number of applications.



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