Technical Service Engineer

3 days ago


Barnoldswick, Lancashire, United Kingdom ATS Global Full time
About the Role

We are looking for a Technical Service Engineer to join our team at ATS Global. As a Technical Service Engineer, you will be responsible for delivering high-quality technical support and services to our customers in the UK.

Your key responsibilities will include:

  • Providing technical support and services to our customers;
  • Working closely with other teams to ensure that our SLA & SMA obligations are met and delivered to the highest standards;
  • Acting as a first point of contact for IT issues;
  • Working closely with other manufacturing teams and individuals to drive incident resolution forward.

The ideal candidate will have a minimum of 2 year's proven experience working in a 2nd or 3rd Line Support or an equivalent IT engineering role. You should also have excellent communication skills, both written and verbal, and be able to present technical detail clearly and effectively at all levels.

The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience.



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