IT Infrastructure Technician

3 weeks ago


Barnoldswick, Lancashire, United Kingdom ATS Global Full time
About Us

ATS Global is a dynamic and successful company delivering solutions to our customers in the UK. We are committed to excellence and customer satisfaction and we are now looking for a talented IT Infrastructure Technician to join our team.

As an IT Infrastructure Technician, you will be responsible for providing technical support and services to our customers in the UK. Your role will involve working closely with other teams to ensure that our SLA & SMA obligations are met and delivered to the highest standards.

You will have an integral part in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed. This includes acting as a first point of contact for IT issues and working closely with other manufacturing teams and individuals to drive incident resolution forward.

The ideal candidate will have a minimum of 2 year's proven experience working in a 2nd or 3rd Line Support or an equivalent IT engineering role. You should also have excellent communication skills, both written and verbal, and be able to present technical detail clearly and effectively at all levels.

The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience.



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