Customer Service Representative

4 weeks ago


Doncaster, Doncaster, United Kingdom TSB Bank plc Full time
Job Title: Customer Service Consultant (Money Confidence Expert)

At TSB Bank plc, we're looking for a skilled Customer Service Consultant to join our team. As a Money Confidence Expert, you'll play a vital role in helping personal and business customers build confidence in using our banking services.

Key Responsibilities:
Provide exceptional customer service in person, through video calls, and over the phone.
Help customers understand and get the most from our banking channels, including face-to-face interactions, telephone, and video banking.
Build and deepen customer relationships by understanding their unique needs and providing proactive education on our products and services.

Requirements:
Be great with people and have a flair for understanding what customers need.
Ability to help answer questions and sort out problems.
Strong team player with a collaborative approach, working together to improve overall customer satisfaction.
Embraces Digital and has a comprehensive set of skills, knowledge, and behaviours to educate and assist customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.

What We Offer:
We'll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.).
Variable Pay Award (5%/£1,160 on target) based on company performance.
Fantastic company pension - TSB contributing up to 13%
25 days holidays (plus bank holidays)
Private Healthcare

  • Doncaster, Doncaster, United Kingdom URIS Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at URIS Group. As a Customer Service Representative, you will be responsible for delivering excellent customer service and resolving claims in a timely and efficient manner.Key ResponsibilitiesProvide exceptional customer service to our clientsResolve claims in a fair and...


  • Doncaster, Doncaster, United Kingdom Close Brothers Group Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Close Brothers Group. As a Customer Service Representative, you will be responsible for managing customer relationships and ensuring successful customer and business outcomes. This role requires excellent communication...


  • Doncaster, Doncaster, United Kingdom EE Full time

    About the RoleWe're looking for a confident and charismatic person to join our customer service team as a Customer Service Representative.As a Customer Service Representative, you will have the opportunity to build strong relationships with customers, understanding their needs and preferences. You will be the first point of contact for customers, providing a...


  • Doncaster, Doncaster, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Night Shift Retail Assistant, you will be responsible for providing excellent customer service and working across various departments to ensure the efficient running of our stores.Key ResponsibilitiesDeliver great customer service and provide a welcoming...


  • Doncaster, Doncaster, United Kingdom Entain Full time

    Customer Service RepresentativeAt Entain, we're looking for a Customer Service Representative to join our team in our betting shops. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring that our customers have a positive experience when visiting our shops.Key Responsibilities:Deliver outstanding customer...


  • Doncaster, Doncaster, United Kingdom URIS Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at URIS Group. As a Customer Service Representative, you will be responsible for delivering excellent customer service and resolving claims in a timely and efficient manner.Key ResponsibilitiesProvide exceptional customer service to our clients,...


  • Doncaster, Doncaster, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Lloyds Banking Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, helping them with their financial queries and resolving any issues they may have.Key ResponsibilitiesProvide timely and effective...


  • Doncaster, Doncaster, United Kingdom EE Full time

    Key Responsibilities:As a Customer Service Representative, you will be the first point of contact for customers, handling their queries and concerns in a professional and courteous manner.Why This Role Matters:At EE, we pride ourselves on providing exceptional customer service, and we're looking for someone to join our team who shares this passion. If you're...


  • Doncaster, Doncaster, United Kingdom EE Full time

    Key Responsibilities: As a Customer Service Representative at EE, you will be responsible for providing exceptional customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction. Requirements: To be successful in this role, you will need to have excellent communication skills, a positive...


  • Doncaster, Doncaster, United Kingdom Steer Automotive Group Full time

    Steer Automotive GroupAward-winning Steer Automotive Group seeks a skilled Customer Service Representative to join our dynamic Central Claims team in Doncaster.About the RoleThis exciting opportunity involves delivering exceptional customer service and support across various channels, including phone and email. As a Customer Service Representative, you will...


  • Doncaster, Doncaster, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Doncaster.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...


  • Doncaster, Doncaster, United Kingdom Next Full time

    Our company is seeking a Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for ensuring that our customers receive the highest level of service and support. Your primary duties will include responding to customer inquiries, resolving issues, and providing solutions to meet the needs...


  • Doncaster, Doncaster, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're looking for talented individuals to join our team as Customer Service Representatives at beBee Professionals in Doncaster. As a valued member of our team, you'll provide top-notch customer service and support, contributing to our operational excellence.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects...


  • Doncaster, Doncaster, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Doncaster, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...


  • Doncaster, Doncaster, United Kingdom Kookaï Full time

    Are you passionate about providing exceptional customer service? Do you have a love for fashion and styling? If so, we want to hear from you! We are looking for a Customer Service Representative to join our team at Kookaï.In this role, you will be responsible for providing outstanding customer service, maintaining store standards, and supporting management...


  • Doncaster, Doncaster, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service Representative OpportunityMin 30 Hours P/W - possibly more hours when the store needs.Various shifts availableWe are seeking a Customer Service Representative to join our team at SPAR. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive customer experience. You will...


  • Doncaster, Doncaster, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Doncaster, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Key Responsibilities:Handle customer...


  • Doncaster, Doncaster, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and organized Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, ensuring a high level of customer satisfaction and loyalty.Key ResponsibilitiesDeliver products to customers in a timely and efficient...


  • Doncaster, Doncaster, United Kingdom EE Full time

    About the Role:As a customer service representative at Plusnet, you will play a crucial role in ensuring our customers have an exceptional experience every time they interact with us. Your charm, enthusiasm, and belief will be essential in delivering this.Key Responsibilities:You will assist customers in understanding their bills, contracts, and features on...


  • Doncaster, Doncaster, United Kingdom EE Full time

    Role OverviewWe are seeking a skilled and enthusiastic individual to join our Sales Team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer experiences, enhancing digital lives, and delivering EE solutions that meet customers\' needs.ResponsibilitiesDeliver outstanding customer service through...