Floor Manager

2 weeks ago

Cwmbran, Torfaen County Borough, United Kingdom River Island Full time

About the Role

We are seeking a highly skilled and motivated Retail Leadership Position to join our team at River Island. As a key member of our retail management team, you will be responsible for driving sales and customer engagement across our stores.

Key Responsibilities

  • Drive omni-channel sales and data capture through delivering exceptional customer service
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with our products
  • Achieve and enhance brand standards, including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety

Leadership and Teamwork

  • Coach and develop talent, driving succession and creating strong teams
  • Support the management team and take accountability in their absence
  • Lead a team by motivating and encouraging teamwork to achieve goals
  • Manage performance and give in-the-moment feedback
  • Implement and delegate tasks with close follow-up, but lead by example with a hands-on approach

Agile Working

  • Ability to operate within different roles
  • Recognise and adjust to change
  • Ability to learn quickly, thoroughly, and deliver the detail
  • Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
  • Adaptability to variation in work, requiring you to be multi-skilled
  • Fast-paced and purposeful approach

Decision Making

  • Deliver 100% compliance inline to all Company policies and processes
  • Implement company decisions and take responsibility
  • Seek advice from line Manager/Expert and utilise team input when required
  • Be well-organised and capable of planning efficiently to deliver results

About You

  • Previous experience at Floor Manager level or be an experienced Supervisor/Team Leader looking for your next step up
  • You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decisions
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Be passionate about delivering a world-class experience to our customers
  • Ability to make decisions, problem-solve, and take accountability with good planning skills

What We Offer

  • Generous 50% staff discount and uniform allowance so you can treat yourself to our latest products
  • RI Rewards - Reducing Islanders' everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more with Reward Gateway
  • Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food and hygiene products if needed
  • Family Hub - Every family is unique, we support Islanders with all different family setups, enhanced maternity, paternity, adoption, and fertility treatment
  • Giver Island - Give as you earn scheme, a 'Giver Island' day each year, and matched funding
  • Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on-the-job training and qualifications
  • Pension - A contributory private pension scheme
  • Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need

  • Floor Manager

    3 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom River Island Full time

    Join Our Team as a Floor Manager at River IslandWe're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team members are a diverse and talented bunch who thrive in a fast-paced environment.About the RoleWe're seeking a skilled and experienced Floor Manager to join our team. As a key member of our retail...

  • Floor Manager Position

    2 days ago

    Cwmbran, Torfaen County Borough, United Kingdom River Island Full time

    About the Role:As a Floor Manager at River Island, you will be responsible for driving sales and delivering exceptional customer service. Your key objectives will include increasing conversion rates, inspiring customers, and achieving brand standards. You will also be responsible for leading a team, coaching, and developing talent, as well as implementing...

  • Floor Manager

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom River Island Full time

    Job Description:We are seeking a highly skilled and experienced Floor Manager to join our team at River Island. As a key member of our retail management team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining high standards of visual merchandising and store operations.Key Responsibilities:Drive...

  • Floor Manager

    4 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom River Island Full time

    Join Our Team as a Floor ManagerWe're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team members are a diverse and talented group of individuals who thrive in a fast-paced environment and are committed to driving business success.Key Responsibilities:Drive sales and data capture through delivering...

  • Floor Manager

    4 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom River Island Full time

    Join Our Team as a Floor ManagerWe're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team members are a diverse and talented group of individuals who thrive in a fast-paced environment and are committed to driving business success.Key Responsibilities:Drive sales and data capture through delivering...

  • Floor Manager

    4 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom B&M Retail Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Floor Manager to join our store team in Cwmbran. As a key member of our management team, you will be responsible for leading and inspiring your team to deliver exceptional customer service and store standards.Key Responsibilities:Ensure high levels of customer satisfaction through the delivery...

  • Floor Manager

    4 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom B&M Retail Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Floor Manager to join our store team in Cwmbran. As a key member of our management team, you will be responsible for leading and inspiring your team to deliver exceptional customer service and store standards.Key Responsibilities:Ensure high levels of customer satisfaction through the delivery...

  • Christmas Sales Floor Assistant

    2 days ago

    Cwmbran, Torfaen County Borough, United Kingdom NEXT Full time

    About the Role:We are seeking a Christmas Sales Floor Assistant to join our team at NEXT. As a Christmas Sales Floor Assistant, you will be responsible for providing exceptional customer service, helping customers find the perfect products, and maintaining the sales floors in a clean and organized manner.Key Responsibilities:Offer fast and friendly service...

  • Floor Supervisor

    3 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom River Island Full time

    About the RoleWe are seeking a skilled Retail Management Leader to join our team at River Island. As a key member of our department, you will be responsible for leading and managing a team of retail professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead and manage a team of retail professionals to achieve sales...

  • Christmas Support Team Member

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Temporary Sales Floor OpportunitiesWe are seeking a Temporary Sales Floor Support Team Member to join our team at Next. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.About the Role:Offer...

  • Christmas Sales Support Associate

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Temporary Sales Floor OpportunitiesWe are seeking a Temporary Sales Floor Team Member to join our team at Next during the Christmas period. As a Sales Floor Team Member, you will be responsible for providing excellent customer service, helping customers find the perfect products, and maintaining a high level of store standards.About the Role:Offer fast and...

  • Christmas Sales Support Associate

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    About the Role:We are seeking a highly motivated and flexible Sales Floor Assistant to join our team for the Christmas season. As a Sales Floor Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.Key Responsibilities:Offer...

  • Christmas Support Team Member

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Temporary Sales Floor OpportunitiesWe are seeking a Temporary Sales Floor Assistant to join our team at Next. As a Sales Floor Assistant, you will be responsible for providing excellent customer service and supporting our sales team during the busy Christmas period.About the Role:Offer fast and friendly service to our customers, helping them to find the...

  • Christmas Sales Support Associate

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Support Our Customers This ChristmasWe are looking for a Temporary Sales Floor Assistant to join our team and help us deliver an amazing customer experience in the run up to Christmas and during our End of Season Sale.About the Role:To be a successful Temporary Sales Floor Assistant, you will:Offer fast and friendly service at all times, helping our...

  • Christmas Sales Support Associate

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Support Our Customers This ChristmasWe are looking for friendly and flexible team members to join our Support Team this Christmas. As a Sales Floor Assistant, you will be working on the sales floor to provide excellent customer service and help our customers find the perfect products.About the Role:Offer fast and friendly service at all times, helping our...

  • Christmas Sales Support Team Member

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom NEXT Full time

    About the Role:We are seeking a skilled and enthusiastic Christmas Support Team Member to join our team at NEXT. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring that our sales floors are always looking their best.Key Responsibilities:Offer...

  • Christmas Support Team Member

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Temporary Sales Floor OpportunitiesWe are seeking dedicated and enthusiastic individuals to support our sales floor team during the Christmas period. As a temporary Sales Support Associate, you will be responsible for providing an exceptional customer experience, working in a fast-paced environment and supporting the sales team in various areas of the...

  • Christmas Support Team Member

    1 week ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Christmas Support Team: Temporary RolesThis is a temporary opportunity to join our sales floor team and provide excellent customer service during the Christmas period.The ideal candidate will be a great communicator, able to work efficiently and effectively in a fast-paced environment.Responsibilities include:Offering fast and friendly service to...

  • Christmas Sales Support Associate

    2 weeks ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Temporary Sales Floor AssistantThis role is primarily based on the sales floor to give NEXT customers amazing service in the run up to Christmas and during our NEXT End of Season Sale. You will also have opportunities to work in other areas of the store within this role too.About the Role:To be a successful Christmas Support Team Member (Sales) you...

  • Christmas Support Team Member

    7 days ago

    Cwmbran, Torfaen County Borough, United Kingdom Next Full time

    Temporary Sales Assistant RoleWe are looking for a Temporary Sales Assistant to join our team during the Christmas period. As a Temporary Sales Assistant, you will be responsible for providing excellent customer service and supporting the sales floor team.About the Role:To be successful in this role, you will:Offer fast and friendly service at all times,...