Floor Manager

1 month ago


Cwmbran, Torfaen County Borough, United Kingdom River Island Full time
Join Our Team as a Floor Manager at River Island

We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team members are a diverse and talented bunch who thrive in a fast-paced environment.

About the Role

We're seeking a skilled and experienced Floor Manager to join our team. As a key member of our retail leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities
  • Drive omni-channel sales and data capture through delivering exceptional customer service
  • Increase conversion through customer engagement and product knowledge
  • Lead a team of sales associates to achieve sales targets and deliver exceptional customer experiences
  • Manage store operations, including visual merchandising, inventory management, and stock control
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and analyze sales data to inform business decisions
What We're Looking For
  • Previous experience as a Floor Manager or in a similar retail leadership role
  • Strong leadership and communication skills
  • Ability to drive sales growth and improve customer satisfaction
  • Experience with visual merchandising and inventory management
  • Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer
  • Competitive salary and bonus scheme
  • Generous staff discount and uniform allowance
  • Opportunities for career development and progression
  • Supportive and inclusive team environment
  • Flexible working hours and opportunities for work-life balance

We're committed to creating a workplace culture that's inclusive, supportive, and empowering. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we'd love to hear from you.



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