Floor Manager
1 month ago
We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team members are a diverse and talented bunch who thrive in a fast-paced environment.
About the RoleWe're seeking a skilled and experienced Floor Manager to join our team. As a key member of our retail leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.
Key Responsibilities- Drive omni-channel sales and data capture through delivering exceptional customer service
- Increase conversion through customer engagement and product knowledge
- Lead a team of sales associates to achieve sales targets and deliver exceptional customer experiences
- Manage store operations, including visual merchandising, inventory management, and stock control
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze sales data to inform business decisions
- Previous experience as a Floor Manager or in a similar retail leadership role
- Strong leadership and communication skills
- Ability to drive sales growth and improve customer satisfaction
- Experience with visual merchandising and inventory management
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Competitive salary and bonus scheme
- Generous staff discount and uniform allowance
- Opportunities for career development and progression
- Supportive and inclusive team environment
- Flexible working hours and opportunities for work-life balance
We're committed to creating a workplace culture that's inclusive, supportive, and empowering. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we'd love to hear from you.
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