Front Desk Coordinator

We are seeking a professional and enthusiastic Receptionist to join our client's team in Malmesbury. The successful candidate will deliver exceptional customer service, manage guest check-ins and check-outs, and handle bookings with confidence and efficiency.

• Deliver outstanding customer service, responding to guest requests promptly and professionally.
• Manage guest check-ins and check-outs, ensuring a seamless experience.
• Handle bookings over the phone and in person with confidence and efficiency.
• Maintain a clean and presentable reception area.
• Provide support with administrative tasks as required.

What We're Looking For:

• A friendly and genuine approach with standout people skills.
• Strong communication skills, both written and verbal.
• Previous experience in hospitality or customer service (Guestline experience is highly desirable).
• Excellent organizational and multitasking abilities.
• A professional attitude and appearance, even under pressure.

What's on Offer:

• A competitive annual salary of £26,000 - £28,000, depending on experience.
• A full-time position, 40 hours per week.
• Perks include discounted or free food, employee discounts, and gym membership.
• A supportive and welcoming work environment.
• Schedule: 8-hour shifts, including weekends.
• Opportunities for overtime.