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Aviation Operations Manager

2 months ago

Birmingham, Birmingham, United Kingdom Menzies Aviation Full time

About the Role

Menzies Aviation is seeking an experienced and skilled Operations Manager to join our team at Birmingham Airport. As a key member of our management team, you will be responsible for the overall safety, financial, leadership, and operational performance of the station.

Key Responsibilities

  • Manage all operational activity for the station, ensuring compliance with Service Level Agreements (SLAs)
  • Develop, contribute to, and agree service delivery standards internally and externally
  • Monitor and report on performance against those standards, taking corrective action as necessary to meet customer requirements
  • Ensure accurate and timely reporting of accidents and near-misses, in line with Safety Management System (SMS) and business requirements
  • Ensure adherence to Standard Safety Procedures (SSPs) and report incidents as appropriate
  • Lead and manage the performance and development of direct reports, including supervisors, operators, allocators, and administrators
  • Contribute to and deliver customer Health, Safety, and Environmental (HSE) and commercial business plans
  • Develop and maintain effective working relationships with business partners, suppliers, and stakeholders
  • Manage and assist with the preparation of budgets and the raising and issue of purchase orders to suppliers and contractors
  • Define training needs of employees and contractors involved in the prevention, control, and mitigation of major accident hazards
  • Ensure all personnel, employees, contractors, and external parties involved in the management of major accident hazards are well-informed

Requirements

  • Working knowledge of general business management
  • Demonstrable experience of Health, Safety, and Environmental Management
  • Experience in an Aviation Operational Management position (desired)
  • Proven experience in developing and maintaining effective working relationships with business partners and suppliers
  • Proven extensive experience in team leadership and development
  • Ability to work under pressure and time constraints
  • Ability to prioritize workload in order of urgency and importance
  • Excellent Communication skills, written and oral
  • Proficient in all Microsoft applications
  • Demonstrable skills and experience of product handling and control
  • Demonstrable experience in Health, Safety, Security, and Environmental Management

About Menzies Aviation

Menzies Aviation is a committed equal opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment where everyone feels valued and can reach their full potential.