Business Process Expert

3 weeks ago


Surrey, United Kingdom Premium Credit Ltd Full time
Job Summary
A unique opportunity has arisen for a skilled Agency Setup Specialist to join our team at Premium Credit Ltd. As a key member of our operations department, you will play a vital role in delivering exceptional customer experiences and driving business growth.

About Us
Premium Credit is the leading provider of insurance premium finance and a range of annually charged services. We are a multi-award-winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Our commitment to diversity, equality, and inclusion makes us an attractive employer for individuals from all backgrounds.

The Role
We are seeking an experienced Agency Setup Specialist to provide administrative and processing support to customers and partners. Your primary responsibilities will include:
- Identifying process improvements and operational enhancements
- Onboarding partners to PCL systems and maintaining their details
- Completing daily reporting for internal and external stakeholders
- Preparing and managing key data and other administrative duties
- Participating in meetings and projects, ensuring procedure documents are up-to-date and maintained

Requirements
To be successful in this role, you will require:
- High levels of attention to detail and organisational skills
- IT skills across MS Office, particularly Outlook, Word, and Excel
- Effective relationship-building skills with internal and external customers
- A target-focused outlook, working to deadlines and managing your workload
- Experience within a financial services environment would be advantageous

What We Offer
In return for your expertise, we offer a competitive salary of up to £26,000 per annum, plus a range of benefits, including a workplace pension scheme, hybrid working, and 25 days annual leave (plus bank holidays). You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.
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