Customer Service Representative

3 weeks ago


York, York City, United Kingdom Pret Full time
Welcome to Pret a Manger

We're seeking passionate and enthusiastic individuals to join our dynamic Front of House and Kitchen teams in York station, Retail unit 2, station rd, York, York YO24 1AB GBR.

As a key member of our team, you'll learn to prepare delicious products and deliver outstanding customer service, making memorable moments every day.

Key Responsibilities:

  • Work in a fast-paced environment, collaborating with our team to provide exceptional customer experiences.
  • Prepare and serve food and drinks, maintaining high standards of quality and presentation.
  • Provide outstanding customer service, responding to customer queries and resolving issues promptly.
  • Work flexible shifts, including early mornings, to meet the needs of our business.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A competitive hourly rate, inclusive of a weekly mystery shopper bonus.
  • Flexible shifts, allowing you to balance work and personal life.
  • Free meals while working, ensuring you're energized and focused throughout your shift.
  • Club Pret Membership, offering 50% off food and 5 free drinks a day.
  • Opportunities for career growth and professional development, with many of our managers promoted from within.
  • Employee discount program, providing benefits and rewards for your hard work.
  • Pension scheme and length of service rewards, recognizing your dedication and commitment.
  • Pret Parties and other social events, fostering a sense of community and teamwork.

About Pret a Manger:

Pret a Manger is a beloved international fast-casual restaurant chain, renowned for its fresh, natural ingredients and commitment to outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day.

Our food is handmade in our shop kitchens throughout the day, and anything we don't sell goes to charity. Our coffee is 100% organic, and our Coffee Fund supports the next generation of farmers.

If you thrive in a fast-paced environment, love working and having fun in a team, and have a passion for serving delicious food and drinks, we want to hear from you.



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