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Receptionist

2 months ago


Bath, Bath and North East Somerset, United Kingdom The Bath Priory Full time

About The Bath Priory

We are a family of hotels that pride ourselves on providing exceptional experiences for our guests. Our unique hotels are located in special places, from the award-winning Gidleigh Park in Devon to our cool city centre Abode Manchester.

Role Overview

We are seeking a friendly and welcoming Receptionist to join our team at The Bath Priory. As a key member of our hospitality team, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is nothing short of exceptional.

Key Responsibilities

  • Provide exceptional customer service to our guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Process payments and handle cash transactions.
  • Maintain a high level of knowledge about our hotel, its facilities, and local attractions.
  • Work collaboratively with other departments to ensure seamless service delivery.

What We Offer

  • Competitive pay and benefits package.
  • Opportunities for career development and growth.
  • A fun and supportive work environment.
  • Discounts on food and beverage across our family of hotels.
  • A range of retail and hospitality perks through our Perkbox platform.

About Our Family of Hotels

We are a family of hotels that work hard and play hard too. We inspire and support each other, and we have a load of fun along the way. If you are a positive and engaging individual who is passionate about delivering exceptional customer service, we would love to hear from you.