Financial Services Coordinator
2 weeks ago
At GBS Global Applied Knowledge, we are seeking a highly skilled Financial Services Coordinator to join our team. This role will provide critical support to students throughout the admissions and enrolment processes, ensuring a seamless experience for all.
The ideal candidate will possess excellent communication and organisational skills, with a strong ability to multitask and work under pressure. They will be responsible for scheduling online meetings, updating records, and responding to student enquiries in a timely and accurate manner.
Key responsibilities will include:
- Providing financial support to students throughout the admissions process
- Coordinating with the Debt Collection Team to track and chase tuition fees
- Responding to student queries via email and SysAid ticketing system
We are looking for a dynamic and enthusiastic individual who is passionate about delivering exceptional customer service. If you have a background in student finance and are looking for a challenging role, we encourage you to apply.
Requirements:
- High degree of computer literacy, particularly in Microsoft Office Excel
- Background in student finance desirable but not essential
- Excellent communication, listening, and organisational skills
- Effective time management and planning
- Strong communication skills, both verbal and written
Other Information:
The Financial Services Coordinator will be expected to demonstrate their commitment to GBS values and regulations, including equal opportunities policy, and to their Health and Safety responsibilities to ensure a safe and secure working environment.
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