Financial Services Coordinator

1 week ago


Manchester, United Kingdom GBS Global Applied Knowledge Full time
Financial Services Coordinator - GBS Global Applied Knowledge

Duration: Up to 12 months

We are seeking a highly organized and detail-oriented Financial Services Coordinator to support students with their student finance applications during our admissions and enrolment processes.

The successful candidate will be responsible for contacting students, scheduling online meetings, updating records, and responding to enquiries about applications.

Additionally, the Financial Services Coordinator will assist the Debt Collection Team in tracking and chasing students for tuition fees, providing a high level of customer care throughout the academic year.

The ideal candidate will have a high degree of computer literacy, particularly in Microsoft Office Excel, and a background in student finance is desirable but not essential.

The Financial Services Coordinator will be expected to demonstrate their commitment to GBS values and regulations, including equal opportunities policy, and to their Health and Safety responsibilities to ensure a safe and secure working environment.

Main Responsibilities:

  • Ensure all students receive full support for their student finance application before and after the course starts by providing prompt and accurate advice to their enquiries
  • Assist students in making their applications to Student Finance via online or paper application forms
  • Manage all Student Finance part of the admission processes related to undergraduate and postgraduate recruitment
  • Coordinate to the relevant departments to resolve student's queries
  • Respond to student's queries via email and SysAid ticketing system

Requirements:

  • A high degree of computer literacy (particularly Microsoft Office Excel)
  • Background in Student Finance is desirable but not essential
  • Dynamic, enthusiastic, self-motivated and disciplined individual with good communication, listening and organizational skills
  • Effective time management and planning
  • Strong communication skills both verbal and written


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