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Service Desk Support Specialist

2 months ago

Bristol, Bristol, United Kingdom Xact Placements Limited Full time

Are you looking for a new contract opportunity working as a Service Desk Engineer for a successful Service Provider based in Bristol?

Main Responsibilities

  • Provide IT Support to customers over the phone and email while keeping the ticketing system up-to-date.
  • Maintain internal documentation.

Requirements

  • Experience within a similar position.
  • Excellent communication skills both written and verbal.
  • Proficiency in Microsoft Desktop & Server, Exchange, Active Directory, 365.
  • Knowledge of VMware / Hyper-V.
  • Ability to configure and support Firewalls and Switches.
  • Familiarity with ITIL.

About Xact Placements Limited

Xact Placements Limited is a leading recruitment agency specializing in IT and technology placements. We work closely with our clients to understand their needs and provide top talent to drive their business forward.