IT Support Specialist

4 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Cameron Clarke Associates Full time
Job Title: IT Support Engineer

We are seeking a highly motivated IT Support Engineer to join our IT Department full-time at our head office in Middlesbrough.

Key Responsibilities:
  • Support and maintain end-user IT systems within the group
  • Continuously monitor and maintain systems and networks
  • Liaising with internal staff to log and resolve issues efficiently
  • Responding to requests for support from internal users (via telephone, email and helpdesk)
  • Installing and updating software from our Inventory/Deploy application
  • Patching end-user machines
  • Other software updates when required
  • General I.T Repairs and maintenance
  • Basic Telephone PBX adding users/updating handsets
  • Basic networking for office moves or new users
  • Using Microsoft Office tools to view and update documentation
  • Occasional out-of-hours support or maintenance to meet business needs
Requirements:
  • 2 Years of Technical Experience
  • Advanced knowledge of Microsoft Office products - Word, Excel, PowerPoint etc
  • Knowledge of Microsoft 365 Tenant administration
  • Fundamental knowledge of IT hardware and software troubleshooting
  • Ability to quickly learn/adapt and solve problems
  • Knowledge of networking, VLANs, Basic Configuration
  • VMWare
  • Server/Storage administration
  • Firewall configuration
  • Mitel Telephone Systems
  • SQL
  • RMM Software
What We Offer:
  • Various Pension Schemes
  • Private Health Cover, with access to a Digital GP
  • Death in Service Benefit
  • 33 days holiday per annum, Including bank holidays
  • A supportive and collaborative work environment
  • Excellent office facilities on a site with 24 hr security
  • Secure onsite parking
  • Opportunities for career development and progression within a global company
  • Comprehensive training
  • Employee assistance program and well-being initiatives

Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility.

Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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