Head of People Operations

1 month ago

West Midlands Combined Authority, United Kingdom Michael Page Full time
Job Title: Head of People Service

We are seeking an experienced and dynamic Head of People Service to lead our People Operations team and play a key role in shaping the future of our organization.

Job Summary

The successful candidate will be responsible for leading and managing the People Operations team, providing expert HR services and advice to managers, colleagues, and stakeholders. They will develop and implement HR operational plans aligned with our People and Culture Strategy 2024-2027, working closely with the Executive Director of People Services.

Key Responsibilities
  • Lead and manage the People Operations team, providing expert HR services and advice to managers, colleagues, and stakeholders.
  • Develop and implement HR operational plans aligned with our People and Culture Strategy 2024-2027, working closely with the Executive Director of People Services.
  • Enhance and deliver the Employee Value Proposition (EVP) and lead the Pay and Reward reform project to offer a compelling total reward package.
  • Design and implement an effective talent acquisition strategy that ensures the organization attracts the right skills and capabilities.
  • Oversee governance and implementation of key HR functions, including pay bench-marking, job evaluation, pensions, and employment terms.
  • Manage cost-effective service delivery, ensuring efficiency in recruitment processes, third-party supplier management, and employee relations support.
  • Drive continuous improvement within the People Operations team by promoting a culture of openness, accountability, and collaboration.
  • Act as a trusted advisor to the Senior Leadership Team and Executive Team on HR matters, offering strategic insights to drive positive change.
Requirements
  • Extensive experience in a generalist HR leadership role, ideally within the public sector with a proven track record of developing and implementing reward, recruitment & HR strategies.
  • Strong experience in leading and coaching HR teams, with the ability to inspire high performance and operational excellence.
  • Exceptional relationship management, influencing, and communication skills, with the ability to present complex information to a wide range of audiences, including the Executive Team.
  • Ability to think strategically, with a passion for developing creative solutions and managing change.
  • Professional HR certification or equivalent experience is essential. Accredited Coaching experience would be advantageous.
What We Offer
  • Civil service pension, with an employer contribution rate of 28.97%
  • Flexible working
  • Hybrid working, with travel to Birmingham City Centre
  • 26 days holiday, rising to 29 days after two year's service, with the option to buy up to five days extra annual leave
How to Apply

Applications are via CV and a Supporting Statement which should be no longer than 750 words via the job advertisement by no later than 12 midnight on Sunday 13th October 2024. Please note you will need to add your supporting statement to your CV and upload as one document. Please ensure your supporting statement covers why you wish to apply for this post and how you can address the Essential criteria in the person specification, providing evidence of your suitability for the role. If you are unable to apply online, or have any issues with the online application process, please contact Naima Hussain.

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