Fire and Security Systems Engineer

5 days ago

Liverpool, Liverpool, United Kingdom Marlowe Fire and Security Full time

Job Summary

We are seeking a highly skilled Fire and Security Systems Engineer to join our team at Marlowe Fire and Security. As a Fire and Security Systems Engineer, you will be responsible for maintaining and repairing fire and security systems in accordance with current standards and customer requirements.

Key Responsibilities

  • Maintain and repair fire and security systems in assigned areas.
  • Respond to service calls on all types of fire and security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in assigned areas.
  • Maintain effective communication with customers when planning site visits.
  • Maintain stock levels with support from the stores team.
  • Attend training sessions as and when required.
  • Attend engineering team meetings as and when required.
  • Identify any personal training and development needs to provide the best possible customer service.

Our Systems

We work with a range of fire and security systems, including:

  • Fire systems: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec.
  • Intruder systems: Galaxy, Texecom, Scantronic, Menvier, Risco.
  • CCTV systems: Hikvision, Dahua, Bosch, Generic Analogue Systems.
  • Access control systems: Paxton, PAC, Salto.

Requirements

We are looking for candidates who have:

  • A technical background in the electrical/electronic industry.
  • Good all-round knowledge of fire and security systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor at all times.
  • The ability to deliver exceptional customer service.
  • ACE – Attitude, Commitment & Effort – the key to progression.

Benefits

We offer a range of benefits, including:

  • Basic salary: £28,000-£37,000.
  • Competitive and uncapped commission, overtime, and travel time.
  • Company vehicle and fuel card.
  • Company tablet and mobile phone.
  • Royal London Pension Scheme.
  • Life assurance x4 basic salary.
  • Employee recognition scheme.
  • Paid referrals scheme (up to £1,000 per successful candidate referral).
  • Paid holidays and bank holidays.
  • Holidays increasing after each year of service up to 25 days.
  • Birthday holiday.
  • Mental health support scheme.
  • Long service award (increments of 5 years).
  • Access to continued training at the Marlowe Academy.

Development and Progression Opportunities

We offer a range of development and progression opportunities, including:

  • 4-day induction upon start, providing a full introduction to the company, training, assessments, portal access, issue of vehicle and equipment.

About Marlowe Fire and Security

We are a leading provider of fire and security solutions, with a range of accreditations, including NSI NACOSS Gold, NSI Fire Gold, BAFE, and NSI ARC Gold.

About Marlowe Fire and Security Group

We are a group of fire and security specialists, operating 24/7 across the UK, providing end-to-end fire and security solutions to clients of all sizes.

Our Business Includes

We have a range of businesses, including Marlowe Fire and Security Group, Marlowe Fire and Security, Alarm Communications Limited (ACL), Griffin Fire, Hadrian Technology Limited (HTL), Marlowe Kitchen Fire Suppression, Fire Alarm Fabrication Services (FAFS), MJ Fire, MRFS, Island Fire, Morgan Fire, and Marlowe Fire and Security (BBC).

Equal Opportunities

We are committed to creating a diverse and inclusive environment, where all employees can be themselves and feel valued and respected.

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