Capacity Planning Manager

2 months ago

Redditch, Worcestershire, United Kingdom Amazon UK Services Ltd. - A10 Full time
About the Role

We are seeking a highly skilled Capacity Planning Manager to join our Amazon UK Services Ltd. - A10 team. As a key member of our team, you will be responsible for driving customer experience by directly influencing development, planning, and execution of production planning cycles to ensure robust and cost-optimal labor plans.

Key Responsibilities
  • Building short- and medium-term operational capacity plans to optimize cost and service associated with staffing
  • Analyzing planning gaps/deviations and translating them into actionable items to improve future plans
  • Interacting with business teams (e.g. finance, forecasting) to validate and challenge inputs variables using a data-driven approach
  • Focusing on controllership, driving continuous improvement and standardization of processes, including implementation of planning best practices and automation initiatives
  • Communicating complex analysis, insights, and results to senior leadership to influence and support tactical and strategic business decisions
  • Working with a variety of data sources, being able to identify incomplete or inaccurate data, identifying root causes, escalating discrepancies, partnering on the resolution, and executing fixes
  • Analyzing and solving business problems related to data deviations through identifying root causes, driving corrective-actions, and implementing processes and mechanisms to insist on highest standards
  • Participating in global operational and production planning initiatives and projects to identify and adjust to growing business needs
About the Team

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency.

Requirements
  • A degree in business, supply chain, transportation, economics, or a technical field
  • Relevant experience working in a supply chain, transportation, project management, or management consulting role
  • Relevant experience in project management or management consulting, including handling multiple ongoing projects
  • Relevant experience using Microsoft Excel for data analysis
  • Relevant experience of communicating with a wide range of stakeholders
Preferred Qualifications
  • Experience in process improvement
  • Operational background
  • Understanding of SQL
  • Experience with data visualisation tools such as Tableau, Power BI, or QuickSight

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