Business Process Optimization Expert
2 days ago
About the Opportunity
">We are seeking a talented Business Process Optimization Expert to join our team at ZipRecruiter. In this role, you will be responsible for optimizing our business processes to improve efficiency and reduce risk.
Your Responsibilities
">- Be a key point of contact for all Syndicate Claims Operations matters, including internal and external audits.
- Produce, maintain and monitor processes, procedures, guidelines and policies.
- Ensure appropriate controls are embedded across the piece.
- Validate and post SCMs daily.
- Provide regular and month end reporting.
- Produce the quarterly board pack for review by the Head of Claims Operations and Claims Director.
- Provide monthly and quarterly KPI returns and analysis utilising Lloyd's CRS, ECF and internal claims systems, to assist with oversight, monitoring, transparency and quality control.
About You
">- You should have experience with and working knowledge of claims systems and reporting tools.
- You should have working knowledge of Lloyd's market systems (ECF, IMR, CRS).
Estimated Salary: $65,000 - $90,000 per year.
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