Ecommerce Development Manager

3 days ago

Crawley, West Sussex, United Kingdom Nestle Operational Services Worldwide SA Full time
Nestle Professional Ecommerce Customer Development Manager

Business Area: Nestle Professional

Location: Remote/Hybrid, with occasional travel to Gatwick office

Job Summary:

Nestle Professional is seeking an experienced Ecommerce Customer Development Manager to drive sustainable and profitable growth in ecommerce for Nestle Professional. The successful candidate will work closely with the Sales Team to support the Amazon account, manage and grow secondary Pure Players, and drive Digital Shelf optimisation across the division.

Key Responsibilities:

  • Support Amazon Account Lead to maximise Nestle Professional's commercial performance through Amazon and Amazon Business
  • Identify actionable areas of growth through data analysis and customer insight
  • Drive visibility, online presence and conversion through optimised content and Amazon Advertising activity (sponsored search, DSP)
  • Monthly Business Process support including sales analysis, forecasting, stock and trade spend management
  • Management and accountability of Customer Investment Plans and Joint Business Plans for secondary Pure Players, including managing a 3P strategy to complement our Amazon 1P business
  • Internal commercial planning process management, ensuring accurate forecasts and trade spend
  • Execute category strategy, portfolio and marketing plans with customers to drive profitable growth
  • Build and manage a Customer Contact Strategy, building relationships across all functions at varying levels
  • Lead the launch and adoption of a new digital shelf tracking tool across Nestle Professional UK&I
  • Influence and support cross-functional teams to embed digital shelf optimisation across the business (sales, marketing, category, supply chain, finance)

Requirements:

  • Proven experience of Business Development (Sales, Category Management, Digital Marketing) in the FMCG industry
  • Digital Shelf and Digital Marketing knowledge and understanding (content, traffic, conversion, SEO, organic/paid search)
  • Ability to discover and drive opportunity from complex datasets and analysis
  • Experience of building and executing successful plans with ecommerce customers or online marketplaces is desirable
  • Strong sales, negotiation and relationship building experience
  • Highly curious about ecommerce/eBusiness and desire to further your knowledge and understanding

About Us:

Nestle Professional is the Business-to-Business food service arm of Nestle, specialising in Out of Home food and beverage solutions. We offer a unique portfolio of food brands and renowned Coffee brands, including GARDEN GOURMET, STARBUCKS, NESCAFÉ, and SEATTLES BEST COFFEE.

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