Transport Logistics Coordinator

1 week ago


Skelmersdale, Lancashire, United Kingdom Aspion Full time
Aspion is seeking a skilled Transport Customer Account Manager to provide comprehensive support to clients and ensure the efficient management of their transport needs.

Key Responsibilities:

* Oversee daily transport volumes, ensuring all deliveries are scheduled, tracked, and completed to the highest standards.

* Provide exceptional customer service, managing and nurturing client relationships to meet their needs and expectations.

* Utilize Transport Management Systems (TMS) for efficient transport planning and execution, including STO and Order Management.

* Develop and maintain accurate records and reports using Microsoft Office, particularly Excel.

* Analyze complex problems, make informed decisions under pressure, and manage tight deadlines.

* Collaborate effectively within a team to contribute to a positive and productive work environment.

* Maintain a high level of accuracy and attention to detail, ensuring data integrity and reliability in all aspects of the role.

Requirements:

* Previous experience in a similar transport customer service role.

* Proven ability to manage and nurture client relationships.

* Practical knowledge and experience with Transport Management Systems (TMS).

* Proficient in Microsoft Office, particularly Excel.

* Strong analytical skills and ability to solve complex problems.

* Excellent communication skills and ability to interact confidently and professionally with colleagues and clients.

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