Transport Logistics Coordinator
1 week ago
Key Responsibilities:
* Oversee daily transport volumes, ensuring all deliveries are scheduled, tracked, and completed to the highest standards.
* Provide exceptional customer service, managing and nurturing client relationships to meet their needs and expectations.
* Utilize Transport Management Systems (TMS) for efficient transport planning and execution, including STO and Order Management.
* Develop and maintain accurate records and reports using Microsoft Office, particularly Excel.
* Analyze complex problems, make informed decisions under pressure, and manage tight deadlines.
* Collaborate effectively within a team to contribute to a positive and productive work environment.
* Maintain a high level of accuracy and attention to detail, ensuring data integrity and reliability in all aspects of the role.
Requirements:
* Previous experience in a similar transport customer service role.
* Proven ability to manage and nurture client relationships.
* Practical knowledge and experience with Transport Management Systems (TMS).
* Proficient in Microsoft Office, particularly Excel.
* Strong analytical skills and ability to solve complex problems.
* Excellent communication skills and ability to interact confidently and professionally with colleagues and clients.
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