Platform Architect

4 days ago


StratforduponAvon, Warwickshire, United Kingdom Deerfoot Recruitment Solutions Limited Full time
Key Responsibilities: The successful candidate will be responsible for:

1. Designing and Developing ServiceNow Applications

* Develop and customize ServiceNow applications and modules to meet business requirements.
* Collaborate with stakeholders to gather requirements and translate them into technical solutions.

2. Implementing ServiceNow Virtual Agent

* Configure and implement ServiceNow Virtual Agent to automate and streamline customer interactions.
* Integrate RPA tools with ServiceNow to optimize workflow efficiency and automate repetitive tasks.

3. Ensuring Platform Performance and Availability

* Monitor and analyze performance issues to ensure high availability of the ServiceNow platform.
* Resolve performance issues in a timely manner to minimize downtime and maximize productivity.

Requirements:

1. Experience in ServiceNow Development

* Extensive experience in developing and customizing ServiceNow, including workflows and integrations.
* Proficiency in ServiceNow Virtual Agent and/or RPA, as well as excellent programming skills in JavaScript.

Benefits:

1. Professional Growth Opportunities

* Access to extensive training and development opportunities to enhance your skills and knowledge.
* Collaborative work environment with a professional community of experts for support and inspiration.

2. Wellbeing Support

* Comprehensive wellbeing support, including mental health champions and wellbeing apps, to promote employee wellbeing and productivity.
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