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Carecall Officer
2 months ago
At Stockport Homes Group, we're seeking a dedicated Carecall Officer to join our dynamic team. As a Carecall Officer, you'll play a vital role in enhancing the wellbeing of our customers by providing compassionate and empathetic care.
Key Responsibilities:
- Manage a patch of 200 customers, ensuring accurate and up-to-date records by regular contact and building relationships with customers and their families.
- Answer calls and handle queries related to customer wellbeing, providing a positive and professional demeanor.
- Visit customers in their homes to install simple equipment, with full training provided.
Requirements:
- Professional and pleasant, with confidence on the phone and a positive attitude.
- Hardworking and proactive, with a strong work ethic and self-starter attitude.
- A team player, genuine and quick to learn.
What We Offer:
- Work-Life Balance: We value your wellbeing and offer a supportive environment.
- Comprehensive Training: Full training provided, including new equipment and services.
- Career Development: Opportunities for growth within a supportive team.
Join us in making a difference for our customers. Apply today and become part of our expanding and innovative team.", "format": "
Job Title: Carecall Officer
Job Summary: We're seeking a dedicated Carecall Officer to join our dynamic team, enhancing the wellbeing of our customers.
Key Responsibilities:
- Manage a patch of 200 customers, ensuring accurate and up-to-date records.
- Answer calls and handle queries related to customer wellbeing.
- Visit customers in their homes to install simple equipment.
Requirements:
- Professional and pleasant, with confidence on the phone.
- Hardworking and proactive, with a strong work ethic.
- A team player, genuine and quick to learn.
What We Offer:
- Work-Life Balance: We value your wellbeing.
- Comprehensive Training: Full training provided.
- Career Development: Opportunities for growth.
Apply Today: Join us in making a difference for our customers.
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