Technical Support Specialist

15 hours ago


Nottingham, Nottingham, United Kingdom Getting In Limited Full time
Job Description

We are seeking a skilled Technical Support Specialist to join our team at Getting In Limited. As an IT Infrastructure Apprentice, you will be responsible for providing exceptional technical support to our customers. You will learn how to troubleshoot and resolve complex technical issues, as well as develop your skills in product testing and repairing.

The ideal candidate will have strong communication skills, attention to detail, and the ability to work effectively in a team environment. You will also possess initiative, non-judgmental thinking, and patience when interacting with customers.

This is an excellent opportunity to gain hands-on experience in the field of IT support and develop a career path that aligns with your interests and strengths.

Key Responsibilities
  • Provide technical support to customers via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to products and systems
  • Test and repair products to ensure quality and functionality
  • Develop and maintain knowledge of products and services offered by Getting In Limited
  • Collaborate with colleagues to achieve team goals and objectives

In this role, you will have the opportunity to work on various projects, including product development, customer service, and technical support. You will also receive comprehensive training and mentorship to help you succeed in your role.

The estimated salary for this position is £25,000 per annum, based on location and industry standards.



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