Domino's Shift Manager
2 weeks ago
Domino's Shift Manager Role Overview
A Domino's Shift Manager is a key member of our store team, responsible for delivering exceptional customer service and driving sales growth. As a Shift Manager, you will be responsible for managing a team of staff, ensuring that our high standards of quality, service, and cleanliness are maintained at all times.
Main Responsibilities
- Set and implement standard operating procedures and service standards
- Manage staff to achieve agreed brand standards
- Manage and motivate staff, recruit, train, and develop according to company policies and employment laws
- Responsible for human resource management, including disciplinary procedures, grievances, and annual appraisals
- Manage labour costs, overheads, and budgets, and monitor business performance
- Manage cash and payment systems, and ensure staff and customer safety
- Manage and maintain IT and other essential in-store systems, and ensure data security
- Plan and implement marketing strategies and activities
- Plan and implement shop merchandising, layout, and customer traffic flow
- Manage daily stock and food deliveries, and ensure accurate recording
- Manage health and safety, security, and emergency systems
- Hold weekly review meetings with staff to review targets, sales, and wage costs
Requirements
- Experience in a similar role in a fast-paced, high-volume, retail food service restaurant at manager/assistant manager level
- Supervisory and leadership qualities
- Desire to progress to an Area Manager role
- Right to work documents in the UK
What We Offer
- Competitive pay rates
- Generous holiday allowance
- Training and support
- Flexibility of hours
- Career development opportunities
- Free uniform
- Business delivery insurance
- Discounted food
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