Senior Advice Quality and Process Improvement Manager

1 day ago


Fareham, Hampshire, United Kingdom ReQuire Consultancy Full time
Job Description:

We are looking for a Senior Advice Quality and Process Improvement Manager to lead our efforts in delivering exceptional client service through innovative solutions. As part of our team at ReQuire Consultancy, you will drive process improvements, implement automation tools, and oversee quality control.

About This Opportunity:

This role offers a unique chance to combine your technical expertise with creative problem-solving skills to enhance our clients' experience. You will work closely with our team to identify areas for improvement and develop strategic solutions.

Key Responsibilities:
  • Manage and improve automated documents and workflows using Smartflows.
  • Maintain a library of templates, testing changes before implementation.
  • Send targeted mass communications using Click Dimensions.
Requirements:
  1. Qualifications: Level 4 Diploma in Regulated Financial Planning (CII) and working towards Level 6.
  2. Tech Skills: Experience with Smartflows, Click Dimensions, and advanced Excel skills.
Estimated Salary:

$90,000 - $120,000 per year, based on experience.



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