Student Support Specialist
6 hours ago
This role involves providing expert guidance and support to students on a wide range of academic and welfare-related matters. As a key member of our team, you will play a vital role in promoting student well-being and success. Your primary responsibilities will include offering high-quality advice and guidance, managing administrative tasks related to our SilverCloud provision, and serving as a point of contact for students on the supported pathway.
Main Responsibilities:
- Deliver exceptional pastoral care and support to students, addressing their individual needs and concerns
- Develop and implement effective strategies to promote mental health awareness and support across UCEM programmes
- Collaborate with colleagues to ensure seamless communication and referral pathways for students requiring additional specialist services
- Maintain accurate records and reports as required, adhering to relevant guidelines and regulations
Essential Qualifications and Experience:
- Relevant GCSE qualifications, including Maths and English Language, at Grade C or 4 or above
- Proven track record of working in safeguarding roles within FE/HE settings
- Proficiency in MS Office tools, including Teams, Outlook, Word, Excel, and PowerPoint
- Strong interpersonal and communication skills, with the ability to manage complex situations sensitively and effectively
- In-depth knowledge of current safeguarding and prevent legislation
Benefits Package:
- Competitive salary up to £28,000 FTE per annum, inclusive of benefits
- Opportunities for professional growth and development within the organization
- A diverse and inclusive work environment that fosters collaboration and teamwork
Application Instructions: To apply, please submit your CV, covering letter, and Recruitment Check Form via our website.
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