Film Operations Manager
3 days ago
Job Title: Film Operations Manager
Location: Chester Picturehouse
Salary: £12,750 per annum
We are seeking a highly motivated and experienced Film Operations Manager to join our team at Chester Picturehouse. As a key member of our management team, you will be responsible for delivering exceptional customer service, ensuring efficient cinema operations, and leading a team of supervisors and customer service assistants.
Main Responsibilities:
- Deputise for the General Manager and ensure effective delivery of all business KPIs and business objectives
- Manage cinema operations, including staff scheduling and deployment, on-screen presentation, programming, and maintenance
- Develop and implement strategies to improve customer experience, increase revenue, and reduce costs
- Lead and motivate a team of supervisors and customer service assistants to achieve business goals
- Ensure compliance with health and safety policies, company procedures, and operational guidelines
- Monitor and control petty cash expenditure, payroll costs, and controllable P&L
Requirements:
- Proven experience in film operations, customer service, or a related field
- Excellent communication and leadership skills
- Ability to work under pressure and adapt to changing circumstances
- Numeracy and literacy skills
- IT literate (Microsoft Office suite, industry bespoke software)
What We Offer:
- A competitive salary of £12,750 per annum
- Opportunities for career development and progression
- A supportive and dynamic work environment
- A comprehensive benefits package
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