Digital Services Business Analyst

3 weeks ago


London, Greater London, United Kingdom Industry Placements Full time
About Service Management Analyst Role

National Grid is looking for a Service Management Analyst to join its IT & Digital function. This role will work proactively with the Platform Owners to ensure the integrity of the IT Services provided to National Grid Business Entities.

The successful candidate will have a strong analytical mindset and be able to take decisions based on fact. They will also have excellent communication skills and be able to work with customers and suppliers to resolve issues, mitigate risks and realise opportunities.

The role will involve analysing data and information, planning and executing activities within Network Platform Service Management (NPSM), and providing general support to senior colleagues on specific initiatives.

To be successful in this role, the candidate will need to have a minimum 2:2 in an IT or Computer Science degree discipline and be flexible to travel within the role and throughout rotations as required.

National Grid offers a graduate starting salary of £34,895 and a tailored development programme to progress a superpowered career at the company.

The company offers a range of benefits including a £2,000 bonus, 26 days holiday, and up to ¢200 per month accommodation allowance. Other benefits include pension and share-option schemes, Flexible Benefits, close mentorship and regular feedback & volunteering opportunities.

National Grid is at the heart of the UK energy network, keeping people connected and society moving. The company develops, owns and maintains the physical infrastructure needed to move electricity generated from windfarms and power sources around the country.



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