Business Analyst

1 month ago

London, Greater London, United Kingdom Iwoca Ltd Full time
Strategy Analyst - Repeats Team

We're seeking a skilled Business Analyst to join our Repeats team, a cross-functional team responsible for the product and lending strategy for customers who have already taken a loan with us.

The Company

Iwoca Ltd empowers small businesses to manage their cash flow better and seize opportunities, making their business and the economy stronger as a whole. We help businesses get the funds they need, when they need it, often within minutes.

Our mission is to finance one million businesses by combining cutting-edge technology, data science, and a 5-star customer service.

The team

The Repeats team is responsible for the lending product strategy and digital user experience of our recurring customers.

  • Lead on improving our digital experience, driving customer conversion, retention, and satisfaction.
  • Collaborate with designers to refine solutions through mock-ups and testing.
  • Analyse performance trends to propose enhancements to pricing, lending amounts, and other loan features.
  • Work with other teams (e.g. credit risk, operations) to secure buy-in for new initiatives.

Drive projects from concept to launch:

  • Evaluate opportunities using customer research and data analysis.
  • Work with developers to ensure smooth implementation of new features and changes.
  • Analyse performance post-launch and share insights with the wider business to guide future improvements.

Bonus:

  • Experience working in a top-tier strategy consultancy or a strategic role at a tech or finance company.
  • Events and clubs, like bingo, comedy nights, yoga classes, football, etc.

The benefits:

  • Medical insurance from Vitality, including discounted gym membership.
  • A private GP service (separate from Vitality) for you, your partner, and your dependents.
  • 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
  • A one-month, fully paid sabbatical after four years.
  • Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.
  • 3% pension contributions on total earnings.
  • An employee equity incentive scheme.
  • Generous parental leave and a nursery tax benefit scheme to help you save money.
  • Electric car scheme and cycle to work scheme.

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