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Duty Manager

2 months ago

Aldershot, Hampshire, United Kingdom Clearline Recruitment Ltd Full time

We are working with a leading retail business, who due to continuous growth and expansion of their teams, are looking to recruit a Duty Manager to join their dynamic team in a retail environment.

Our client is a well-established and successful retail company, with a strong commitment to their employees' professional growth and well-being, including protecting their work-life balance.

They pride themselves on their collective successes and a strong commitment to their employees' professional growth and well-being, including protecting their work-life balance.

They offer a range of benefits, including:

  • Excellent Salary: A competitive compensation package reflecting your experience and expertise, plus opportunity for bonus, commission and incentives.
  • Friendly & Inclusive Environment: Be a part of a team that values diversity, fosters collaboration, and encourages innovation.
  • Career Development: Join a developing team within a successful company where your contributions are recognised and valued.
  • Established Reputation: Work for a company with a rich history and a strong market presence.
  • Excellent Work Life Balance: No working on Saturdays or Bank Holidays - they are closed And you will always have 2 consecutive days off a week.
  • Generous Holiday: Enjoy 33 days of well-deserved holiday per year.
  • Employee Discounts: Fabulous discounts on top of the range products.
  • Free Onsite Parking

Our client values teamwork, recognising that their dedicated staff and excellent teams are the driving force behind their success Aside from being hardworking and forward-thinking, there are a few more requirements to make sure you are the right fit for this role:

  • Currently serving as an Assistant Store Manager or an experienced Supervisor with a background in retail or a related field.
  • Full Driving License.
  • Strong passion for personal and professional growth.
  • Proven experience in stock management, including hands-on replenishment, conducting stock counts, and handling booking-in processes.
  • Demonstrated supervisory skills and/or previous experience managing a small team.

As Duty Manager you will collaborate closely with the Store Manager to oversee the cover of the store in their absence, supervising 8 key staff members and helping to achieve sales and targets, alongside excellent customer service delivery. A typical day in this role includes:

  • Managing People: Recruit, train, and manage staff while communicating goals and addressing performance.
  • Store Operations: Ensure smooth store operations, including security, procedures, and stock management.
  • Customer Service: Maintain high customer service standards and handle feedback and complaints.
  • Sales / Business Development: Drive sales growth and identify new business opportunities.
  • General Responsibilities: Adhere to Company policies, promote values, and focus on continuous improvement.

This is an exciting opportunity to join a successful retail company and take on a leadership role in a dynamic team.

Job Title: Duty Manager

Salary: £26,000 per annum + bonuses, commission and incentives

Location: Aldershot

Full Time: 37.5 hours per week with alternating weekend shifts, with either Friday & Saturday or Saturday & Sunday off (9:00am - 5:00pm Monday - Friday, 7:00pm finish on Thursdays with these later shifts alternating, Saturdays OFF, and 10:00am - 1:00pm on Sundays)