Duty Manager

2 weeks ago


Aldershot, Hampshire, United Kingdom JD Gyms Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for the day-to-day running of the gym, ensuring that our high standards of customer service and operational excellence are maintained.

Key Responsibilities
  • Lead and manage the gym team to deliver exceptional customer service and achieve business objectives.
  • Assume the responsibilities of the General Manager in their absence, ensuring seamless continuity of operations.
  • Drive commercial performance and operational excellence, working closely with the General Manager to achieve business goals.
  • Recruit, train, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
  • Deliver set Key Performance Indicators (KPIs) and contribute to the overall success of the business.
Requirements
  • Proven experience in a management position within a leisure-related industry, ideally with a track record of success in a similar role.
  • Passion for customer service and a strong leadership style that inspires and motivates others.
  • Qualification to at least Level 2 Gym Instructor, with a strong understanding of fitness and leisure operations.
  • Experience in driving sales and coordinating local marketing activity, with a proven ability to manage a successful team.
  • Ideal candidate will have experience as an Assistant Manager or Fitness Manager, with a strong understanding of operational functions and business areas.

If you are a motivated and experienced professional with a passion for delivering exceptional customer service and driving business success, we would love to hear from you. Please submit your CV and a covering letter, outlining your current salary package and relevant experience.


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