Beauty Team Lead

18 hours ago


Birmingham, Birmingham, United Kingdom No7 Beauty Company Full time

A highly motivated Counter Manager is required to lead and motivate our team at No7 Beauty Company. The ideal candidate will have a passion for skincare and the ability to drive sales and deliver exceptional customer experiences. A competitive salary of £40,000 - £50,000 per annum reflects the company's commitment to rewarding talent.

About the Role

This dynamic role involves promoting the No7 Beauty Company brand, providing personalized consultations, and maintaining a well-presented counter. The successful candidate will have experience in leading teams, managing sales targets, and delivering exceptional customer service.

Main Responsibilities
  1. Inspire and motivate your team to achieve sales targets through coaching and constructive feedback
  2. Build strong relationships with customers and colleagues
  3. Provide personalized skin consultations and services
  4. Develop and implement business plans to drive sales and promotions
  5. Complete the 12-month Skin School development programme
  6. Maintain a beautifully presented counter showcasing the range of No7 Beauty Company products
  7. Promote the No7 Beauty Company brand as an ambassador
Requirements
  1. Passion for skincare and love for the No7 Beauty Company brand
  2. Experience in leading and motivating teams, inspiring performance, and nurturing development
  3. Outstanding customer service skills, with ability to work with empathy and understanding
  4. Ability to work with business plans, achieve sales targets, and review individual and team performance
  5. Enthusiasm for ongoing learning and development in skincare knowledge and service expertise
Benefits
  1. No7 Beauty Company Employee discount of up to 75%
  2. Store discount (e.g., Boots or John Lewis)
  3. Quarterly No7 Beauty Company Goody Box
  4. Discretionary team bonus scheme
  5. CIBTAC certification as a certified skin expert
  6. Generous holiday entitlement and Personal Pension Scheme

We offer flexible working options and can provide reasonable adjustments during the application and interview process. If your application is successful, you'll be invited to attend an in-store interview.



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