Skincare Services Coordinator

1 day ago


Birmingham, Birmingham, United Kingdom No7 Beauty Company Full time

No7 Beauty Company seeks a talented Counter Manager to join their team. As a key member of the team, you will be responsible for driving sales and delivering exceptional customer experiences. The ideal candidate will have a passion for skincare and experience in leading teams, managing sales targets, and delivering exceptional customer service.

About the Role

This exciting opportunity involves promoting the No7 Beauty Company brand, providing personalized consultations, and ensuring the counter is always well-presented. The successful candidate will have experience in leading teams, managing sales targets, and delivering exceptional customer service.

Main Responsibilities
  1. Inspire and motivate your team to achieve sales targets through coaching and constructive feedback
  2. Build strong relationships with customers and colleagues
  3. Provide personalized skin consultations and services
  4. Develop and implement business plans to drive sales and promotions
  5. Complete the 12-month Skin School development programme
  6. Maintain a beautifully presented counter showcasing the range of No7 Beauty Company products
  7. Promote the No7 Beauty Company brand as an ambassador
Requirements
  1. Passion for skincare and love for the No7 Beauty Company brand
  2. Experience in leading and motivating teams, inspiring performance, and nurturing development
  3. Outstanding customer service skills, with ability to work with empathy and understanding
  4. Ability to work with business plans, achieve sales targets, and review individual and team performance
  5. Enthusiasm for ongoing learning and development in skincare knowledge and service expertise
Benefits
  1. No7 Beauty Company Employee discount of up to 75%
  2. Store discount (e.g., Boots or John Lewis)
  3. Quarterly No7 Beauty Company Goody Box
  4. Discretionary team bonus scheme
  5. CIBTAC certification as a certified skin expert
  6. Generous holiday entitlement and Personal Pension Scheme

The estimated annual salary for this role is £45,000 - £55,000, reflecting the company's commitment to rewarding talent.



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