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Rota and Operations Coordinator
2 months ago
Job Title: Rota and Clinic Coordinator
Company: Montu UK
Location: Onsite - Reading
Reports to: UK Director of Operations
Salary: £35,000-£45,000 per annum pro rata
Job SummaryThe Rota and Clinic Coordinator will play a crucial role in ensuring the smooth operation of our clinical services. This dynamic and patient-centric individual will be responsible for maintaining and managing clinical rotas, pharmacy rotas, and shift-based working for the operations team.
Key Responsibilities- Maintain and manage clinical rotas: Identify gaps and provide cover where needed to ensure continuity of care for patients.
- Maintain and manage pharmacy rotas: Ensure smooth business operations by managing pharmacy rotas.
- Manage shift-based working: Coordinate shift-based working for the operations team.
- Work closely with operations and clinical teams: Ensure continuity of care for patients by working closely with the operations and clinical teams.
- Effectively manage processes: Ensure a smooth transition for onboarding clinicians by effectively managing processes.
- Manage annual leave and absence: Manage annual leave and absence in the clinical team.
- Support operational and clinical recruitment: Support operational and clinical recruitment and onboarding.
- Collate feedback and complaints: Collate feedback and liaise with the Head of Governance on complaints and compliments.
- Report incidents and significant events: Report incidents and significant events and liaise with the Head of Governance.
- Support clinicians: Support clinicians working in the service with operational queries.
- Liaise with product and tech support: Liaise with the product and tech support team on technical issues.
- Work closely with line manager and team: Work closely with the line manager and wider team on service improvement.
- Attend work-related meetings: Attend work-related meetings as required.
- Maintain training and policies: Maintain all mandatory training and familiarity with company policies and SOPs.
- 4+ years of work experience: Required.
- Working in a healthcare environment: Advantageous but not essential.
- Excellent attention to detail: Required.
- Ability to work with senior clinicians and managers: Required.
- Excellent communication skills: Required.
- Good understanding of working in a highly regulated industry: Required.
- High level of IT proficiency: Required.
- Ability to work under pressure: Required.
- 30 days holiday plus bank holidays pro rata: Included.
- Generous pension scheme: Included.
- Cycle to work scheme: Included.
