Deputy Shop Manager

2 weeks ago

Carmarthen, Carmarthenshire, United Kingdom Ty Hafan Full time
About the Role

We are seeking a highly motivated and enthusiastic Deputy Shop Manager to join our team in Carmarthen. As a key member of our retail team, you will play a vital role in ensuring the efficient management of our shop, supervising a team of dedicated volunteers, and providing exceptional customer service to our supporters.

Key Responsibilities
  • Ensure efficient stock management from point-of-donation to point-of-sale
  • Supervise a team of dedicated volunteers
  • Lead by example in providing excellent service to our supporters
  • Maximise every inch of space in the shop
  • Develop and implement effective merchandising strategies
  • Contribute to the development of the shop's sales and profit targets
About Our Shop

Our Carmarthen shop is located in a busy walkthrough shopping mall in the heart of the town. We are a well-established charity shop with a strong reputation for providing excellent customer service and supporting the local community.

About You

We are looking for a candidate who is able to work well within a small team, has previous retail experience, and possesses a great attitude and willingness to learn. You will be a strong communicator, able to build relationships with colleagues, volunteers, and customers, and have a drive to provide exceptional customer service.

Benefits
  • Group Personal Pension Scheme with an employer contribution of 5%
  • Annual holiday entitlement of 25 days (rising to 27 with service), plus Bank Holidays (based on FTE)
  • Life Assurance (Death in Service benefit)
  • A comprehensive induction plan and learning and development opportunities
  • Employee assistance program, which provides a range of free services including counselling, financial and legal support
  • Unlimited access to a 24/7 online GP, as well as a range of other health experts
  • Healthcare Cash Plan
  • Cycle to work scheme, technology and mobile phone benefit
  • Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
  • Retail bonus scheme (subject to Shop Performance)
About Ty Hafan

Ty Hafan is a leading children's hospice charity in Wales, providing free care and support to life-limited children and their families. Our vision is to create a Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

We are committed to providing exceptional care and support to our children and families, and we are seeking a Deputy Shop Manager who shares our values and is passionate about making a difference in the lives of others.

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