Account Handler

3 weeks ago


London, Greater London, United Kingdom Jensten Group Full time
About the Role

Are you looking for a challenging and rewarding career in insurance? We are seeking an experienced Account Handler to join our team in Melksham. As an Account Handler, you will be responsible for handling Personal insurance policies, obtaining new business quotations and arranging cover, processing mid-term adjustments and quarterly declarations, dealing with clients' day-to-day enquiries, negotiating and inviting renewal of allocated client's policies, and attaining cross-sell/up-sell on policies.

Job Description

This is a great opportunity to develop your insurance knowledge and skills in a fast-paced and dynamic environment. You will work closely with our team to provide exceptional customer service and drive sales growth.

Key Responsibilities
  • Handle Personal insurance policies
  • Obtain new business quotations and arrange cover
  • Process mid-term adjustments and quarterly declarations
  • Deal with clients' day-to-day enquiries
  • Negotiate and invite renewal of allocated client's policies
  • Attain cross-sell/up-sell on policies
  • Liaise with Claims department over claims queries/reports
About You

To be successful as an Account Handler, you will need to have previous insurance knowledge and top client servicing skills. You should also possess excellent customer service and problem-solving skills.

Requirements
  • Insurance broking experience (essential)
  • CII Qualifications, or desire to work towards these (not essential)
  • Experience using SSP or Acturis (not essential)
  • Excellent customer service and problem-solving skills
Benefits

We offer a supportive culture and attractive range of rewards and benefits including:

  • 27 days annual leave + bank holidays
  • Auto enrolment into our excellent pension scheme (5% employer matched contribution)
  • Flex-benefits- A range of flexible benefits to choose from
  • Group Life Assurance cover
  • 3 months Maternity, Paternity & Adoption leave all fully paid
  • Professional qualification study support relevant to your role and career
  • Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
  • Holiday purchase scheme- up to 5 days annually

The estimated salary for this role is around £25,000 - £35,000 per annum, depending on experience.



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