Capacity and Utilisation Manager
5 days ago
Job Summary
Spire Healthcare Ltd is seeking an experienced Capacity and Utilisation Manager to join our team. The successful candidate will be responsible for maximising the utilisation and allocation of theatre and outpatient clinic sessions to increase the number of patients seen and revenues generated.
Key Responsibilities
- To communicate available capacity for outpatients, theatres, endoscopy and ambulatory theatres to the Medical Society and their secretaries to minimise downtime.
- To build effective partnerships with secretaries and consultants, increasing Consultant engagement while delivering on targets for theatre and outpatient utilisation.
- To provide a single point of contact for consultants and secretaries in regards to theatre lists and allocation of fixed and ad hoc sessions with guidance and support from the Theatre Manager.
- To work alongside clinical areas such as outpatient nursing, wards, theatres, endoscopy and pre assessment to ensure that all resources are available to support assigned cases.
- To work with Spire utilisation tools and reports to support activity and attend and/or chair Utilisation Meetings.
- To support Anaesthetic coverage for lists and where necessary liaise with consultant body to ensure named person is allocated to the list.
- To ensure the hospital is able to provide as much capacity as possible to reduce time from first referral to treatment.
Requirements
- Demonstrable ability to process data effectively and accurately.
- The ability to work in a methodical, systematic way.
- Ability to influence a wide group of stakeholders and build relationships to deliver a shared goal.
- Previous experience of working within the healthcare industry or a similar customer-orientated organisation.
- The eye for attention to detail.
- Excellent IT literacy including using Spire's Patient Admin System, Outlook Theatre Diaries, Excel and Business Objects.
- Ability to communicate clearly both verbally and in writing with different disciplines of healthcare staff, including Consultant users.
Benefits
Spire Healthcare Ltd offers a competitive salary as well as a comprehensive benefits package which includes:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
- Succeeding and celebrating together.
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