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AI Automation Specialist

2 months ago

Norwich, Norfolk, United Kingdom Marshall Wolfe Full time
About the Role

We are seeking a highly skilled AI Automation Specialist to join our team at Marshall Wolfe. As an AI Automation Specialist, you will play a key role in transforming business processes and improving customer outcomes through the use of artificial intelligence and automation technologies.

Key Responsibilities
  • Client Engagement: Develop and maintain relationships with clients, identifying new opportunities and working to deliver coaching and support to up-skill them in using our platform.
  • Platform Expertise: Become an expert in our automated decision-making platform, staying up-to-date with new features and the product roadmap.
  • Stakeholder Management: Manage stakeholders effectively, communicating complex information in a clear and concise manner.
  • Process Optimization: Identify areas for process improvement and work with clients to implement changes that drive efficiency and productivity.
Requirements
  • Business Analysis: Experience in business analysis related to commercial operations, with a good understanding of knowledge graphs, ontologies, and semantic technologies.
  • Process Modelling: Expertise in process modelling, business process management (BPM), digital process management (DPM), and/or process automation.
  • Communication Skills: Excellent communication and stakeholder management skills, with the ability to represent our technology in the context of other technologies and client systems.
About Marshall Wolfe

Marshall Wolfe is a leading provider of automated decision-making platforms, helping businesses to replicate and scale the knowledge of their best workers internally across their business and to their customers. We are committed to delivering innovative solutions that drive efficiency, improve customer outcomes, and drive new AI-powered products and services.