Personal Injury Claims Adjuster

4 days ago

Leeds, Leeds, United Kingdom QBE Management Services (UK) Limited Full time

Job Summary

We are seeking a highly skilled and experienced Claims Adjuster to join our Motor PI team in Leeds. As a Claims Adjuster, you will be responsible for investigating and resolving Motor Personal Injury claims in a timely and efficient manner.

Key Responsibilities

  • Investigate and resolve Motor Personal Injury claims to provide excellent claims handling service with minimal leakage.
  • Identify and investigate coverage issues to ensure the company's liability is in line with its contractual commitments.
  • Identify subrogation, contribution, and other recovery issues and pursue them where appropriate.
  • Manage claims and other material claims issues to resolve and settle claims on an economic basis.
  • Respond to internal and external stakeholder requests in accordance with service standards.
  • Flag complaints as required and Treat Customers Fairly.
  • Maintain knowledge of the claims portfolio and provide information to others on request to ensure effective monitoring of claims to support Underwriting and claims decisions.
  • Reserve accurately to ensure the company's liability is clear at all times.
  • Maintain efficient handling of your own caseload to ensure prompt, timely, and effective handling of Claims.

Requirements

  • Excellent investigative skills.
  • Proven experience dealing with policy coverage.
  • Experience dealing with liability negotiations.
  • Effective communication skills, written and verbal.
  • Relationship Management skills.
  • Able to effectively use MS office applications such as Word, Excel, and PowerPoint.

About QBE Management Services (UK) Limited

QBE Management Services (UK) Limited is a leading international insurer that is committed to enabling a more resilient future for our customers and the community. We are proud to have a diverse and inclusive workforce and are committed to building a workplace culture where all our people feel included.

Benefits

  • 30 days holiday a year with the option to buy up to 2 additional days.
  • Flexible working arrangements, including part-time, job share, and compressed hours.
  • Pension scheme with employer contributions of 10% of basic salary.
  • Private medical insurance for you and your family.
  • Family-friendly policies, including 26 weeks leave at full pay regardless of gender identity, sexual orientation, or how you become a parent.
  • Short-term remote work abroad, up to 20 days per year.
  • Sustainable investing, with a focus on net-zero goals and carbon footprint reductions.
  • Cycle-to-Work scheme, with regular exercise and a greener commute.

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