Enterprise Support Specialist
5 days ago
MCS Group is a leading provider of IT solutions, partnering with growing local businesses to deliver cutting-edge technology.
Job Summary:
We are seeking an experienced Enterprise Support Specialist to join our team. The ideal candidate will possess a strong background in IT systems and application support, with expertise in ERP systems and database management.
About the Role:
- Facilitate the daily delivery of IT services, focusing on supporting ERP and production scheduling systems.
- Collaborate with contracted IT-managed service providers and vendors to address incidents and fulfill service requests.
- Assist in the maintenance and support of crucial line-of-business applications, including the ERP system and advanced planning and scheduling software.
- Provide support for MS SQL Server Databases, generating ad-hoc queries and reports using MS SQL.
- Develop and maintain business intelligence and reporting using Power BI.
- Support the continuous deployment and enhancement of M365 SharePoint and Teams platforms, integrating Power Apps, Power Automate, and Power BI.
Requirements:
- Possess a third-level qualification in Computer Science, Information Technology, or a related field.
- Accumulate 2 years of experience in IT Systems or Application Support.
- Hands-on experience in ERP Systems Support.
- Experience working with SQL Databases.
Benefits:
- Comprehensive benefits package, including a health care cash plan.
Salary Range:$60,000 - $80,000 per annum, depending on experience.
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