Enterprise Service Management Specialist

14 hours ago


Belfast, United Kingdom Agio Full time

Position Overview: As an Enterprise Service Management Specialist, you will play a critical role in implementing and maintaining our ServiceNow platform to ensure seamless delivery of services to our clients. You will be responsible for collaborating with cross-functional teams to design, develop, and deploy ServiceNow solutions that meet the needs of our clients.

Key Responsibilities:

  • Develop and implement ServiceNow configurations and customizations to meet business requirements.
  • Work closely with stakeholders to understand their service management needs and develop tailored solutions.
  • Maintain and update existing ServiceNow configurations to ensure alignment with changing business needs.

Requirements: To be successful in this role, you will need 3+ years' experience in ServiceNow configuration and customization, experience working in an Agile environment, and excellent communication and problem-solving skills.



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